Emergency Contacts – All Locations

The American Citizen Services (ACS) Unit is open to assist American citizens in case of emergency.

If an American citizen has an emergency during working hours (Monday through Friday 08:00 am to 5:00 pm Moscow), please call + (7) (495) 728-5577. After hours, please call + 7 (495) 728-5000. Outside of Russia: in case of emergency during working hours, please call + 011 – (7) (495) 728-5577. After hours, please call +011- 7 (495) 728-5000. These numbers are NOT for visa inquiries. 

The U.S. Consulates General in Yekaterinburg and Vladivostok have suspended services.Please contact the t U.S. Embassy in Moscow for any emergency needs.

Emergency Contact Information in Russia

These numbers are NOT for visa inquiries.

U.S. Embassy Moscow
Attention: Temporary Procedures for American citizen services due to COVID-19 Novel Coronavirus Pandemic
Tel: +7 (495) 728-5577 – weekdays, emergencies only
Tel: +7 (495) 728-5000- after hours, emergencies only

U.S. Consulate General St. Petersburg
Closed. Contact U.S. Embassy Moscow for assistance.

U.S. Consulate General Yekaterinburg
Suspended. Contact U.S. Embassy Moscow for assistance.

U.S. Consulate General Vladivostok
Suspended. Contact U.S. Embassy Moscow for assistance.