U.S. Citizen Services

Suspension of Routine Consular Services

As a result of critical staffing shortages due to the Russian government’s forced reduction of our consular workforce, American Citizen Services are available only on an emergency basis in Moscow.

We encourage U.S. citizens seeking citizenship services to schedule appointments with neighboring U.S. embassies and consulates and regret the inconvenience that the suspension in services has caused. Please be aware that processing times may be longer than normal.

U.S. citizens seeking to register the birth of their child in Russia may apply at Embassies Riga, Tallinn, or Tbilisi. These embassies are authorized to accept and adjudicate Consular Report of Birth Abroad applications for children born in Russia.  U.S. citizens may also apply for CRBAs at any U.S. embassy or consulate.  U.S. citizens are subject to host country entry requirements, including COVID-19 restrictions.  Check each embassy’s COVID-19 page for updated information on entry restrictions.

How to Apply for an Emergency Passport Appointment:

The U.S. Embassy will continue to accept emergency passport appointments in the following circumstances:

  • U.S. citizens resident in Russia who require a new U.S. passport to remain in compliance with Russian immigration law
  • A demonstrable, life-or-death emergency requiring immediate travel to the U.S. (booking travel with an expired U.S. passport does not qualify).

If you meet the criteria above, you can request an emergency appointment by emailing MoscowACS@state.gov. In the e-mail, please include the following information:

  • If renewing, a scanned copy of the U.S. passport to be renewed
  • Scanned copy of your Russian visa OR explanation of your emergency situation, with supporting documentation (such as a letter from doctor).
  • If a first-time applicant, scans of citizenship evidence such as a U.S. birth certificate
  • Copies of both parents’ passports in the case of minor applicants
  • Purpose of travel
  • Destination
  • Intended dates of travel
  • Your country of residence

The e-mail subject line should read: Emergency Passport Appointment Request – (Applicant’s name) – (Applicant’s date of birth), for example, Emergency Passport Appointment Request – John Doe – 01 January 1980.

All emergency passport appointments must be scheduled via email.