Health and Travel  Alert– U.S. Mission Russia

Health and Travel Alert– U.S. Mission Russia (April 7, 2020) 

Location:  Russia, country-wide 

Event: Confirmed Aeroflot Flight to the United States at 14:15 Today

Possible Aeroflot Flight: Aeroflot has just informed U.S. Mission Russia that the airline has requested permission to run a charter flight to the United States at 14:15 today, April 7, in order to repatriate Russian citizens from New York. As recently as last night and this morning, the Russian government and Aeroflot denied the existence of a flight today. U.S. Mission Russia will vigorously pursue an explanation for yet another inexplicable, last-minute reversal.

Per Aeroflot, if the airline is given permission to operate the flight, anyone booked on the flight cancelled on April 3 will be automatically rebooked for today’s flight. Please report to the Sheremetyevo Terminal F Aeroflot ticket counter. Aeroflot reports that ticketing for additional passengers will open momentarily. Last check-in is at 1300 today. Please direct all questions to Aeroflot.

If you would like to attempt to board this flight in lieu of the British Airways charter flights scheduled for Thursday, April 9, please contact Aeroflot customer service directly.

Please refer to the previous MASCOT alert for information on how to register for the Thursday, April 9 British Airways charter flights.

Continued Communication:Also, please continue to monitor our website and ensure you are enrolled in the Smart Traveler Enrollment Program (STEP).  We will issue Health and Travel alerts on a regular basis and email you directly when we have additional information regarding charter flights.  In case of emergency, please reach out to us via the following points of contact – Emergency Contact List

Additional Actions to Take:  


  • U.S. Embassy Moscow, Russia 

Bolshoy Deviatinsky Pereulok No. 8 

+7 495 728-5000 

Website –U.S. Embassy Moscow 


  • U.S. Consulate General Yekaterinburg 

15 Gogol Street 

+7 (343) 379-3001 

After hours – +7 (917) 569-3549 

Website –U.S. Consulate General Yekaterinburg  

  • U.S. Consular Agency Yuzhno-Sakhalinsk

Lada Hotel, Suite 210

154 Komsomolskaya Street

+7-4242-42-49-17 (Mondays and Thursdays, 0900-1300)

After hours – +7-914-704-07 62

  • State Department – Consular Affairs 

888-407-4747 202-501-4444