Health and Travel Alert – U.S. Mission Russia

Location:  Russia, country-wide

Event:  Upcoming Aeroflot flight to New York, Lufthansa flight to Frankfurt

Aeroflot informed the U.S. Embassy that it is planning a flight from Moscow Sheremetyevo Airport (SVO) to New York-JFK on Friday, May 8 departing at 14:15. Tickets are not yet available on Aeroflot’s website. We encourage any interested travelers to check the website frequently for updates.

Lufthansa informed the U.S. Embassy that it is planning a flight from Moscow Domodedovo Airport (DME) to Frankfurt, Germany on Thursday, May 14 departing at 09:50. Onward travel to the U.S. is available via multiple commercial options.

Reservations for this Lufthansa Flight LH 1445 can be made by calling the Lufthansa Service Center: +7 495 411 84 44 or by sending an e-mail to service-team@dlh.de with these details for each traveler:

Last Name, First Name
Date of birth
Nationality
Passport number
Date of issue
Date of Expiration
Type and validity of Russian visa(s)
Date of arrival and date of registration in the Russian Federation
Mobile phone number and e-mail address
Number of travelers in your group and their corresponding information

Payment must be made by credit card directly to the airline.

For up-to-date information on regulations for entering Germany, please see the German Ministry of the Interior’s website.

Please note that the Embassy is not creating lists of potential passengers, nor are we involved in the selection or ticketing of passengers for Aeroflot flights. We understand that Aeroflot customer service sometimes mistakenly refers customers to the Embassy. Please contact Aeroflot directly to book seats for this flight.

We do not have plans to organize additional charter flights at this time. We encourage all U.S. citizens who wish to return to the United States to take advantage of the limited commercial flights available.

Important information for U.S. citizen and legal permanent residents traveling to Moscow in order to depart the Russian Federation via commercial flights:

The Moscow City Government implemented an electronic pass system to regulate vehicular travel within and into the city on April 15. The new rules apply to all movements via car, taxi, motorcycle, bicycle, scooter, or any form of public transit. All individuals traveling to or from Moscow airports or railway stations must have a digital pass for the trip. This pass can be applied for via the Moscow City website or text message. Details and instructions on the electronic pass system can be found at the Moscow City electronic pass website (English)/(Russian). The Embassy encourages all travelers to visit the site and read the requirements in full.

Please see the City Government of Moscow’s website on COVID-19 for additional information. If you live in or are visiting a location outside of Moscow, please check with the local government for applicable restrictions and guidelines.

Additional Actions to Take:  

Assistance: 

  • S. Consular Agency Yuzhno-Sakhalinsk
    Lada Hotel, Suite 210
    154 Komsomolskaya Street
    +7-4242-42-49-17 (Mondays and Thursdays, 0900-1300)
    After hours – +7-914-704-07 62
    Sakh.agency@confidesk.com
  • State Department – Consular Affairs
    888-407-4747 202-501-4444